Shared Services Organization

The Shared Services Organization provides administrative support functions for both UC Davis and UC Davis Health in Human Resources, Payroll, and Leaves.

Payroll

Pay and timesheet services support for client units.

Payroll Services

Onboarding

Staff and student employee onboarding services, and supervisor onboarding toolkit

New Hire / Onboarding

Recruiting

Recruitment support for staff and student employment.

Recruitment Services

Leaves

Employee leaves of absence, including administrative and medical leaves.

Leaves Coordination Services

Jim Hankins, Executive Director

There was a project started up called the Student Hire Experience to encompass more than just processing. We set out asking, "how we can make this more broad, to include tangible job skills they can take away from the experience above and beyond just making money?"

Customer Kudos

“Thank you to our fantastic Records Team for keeping things going! [Shryl Avril]”

“Thank you, [Samantha Ramsey]!”

“Shryl Avril always delivers our requests in a timely manner! Thank you for everything you do.”

“This issue was addressed and resolved quickly. I've left this experience feeling that my time and the urgency of the matter were valued by AggieService and they prioritized finding a solution. Thank you [Mary Dec]!”

“I always appreciate and value interactions I have with Kristina Campas. These processes can sometimes be frustrating from the hiring managers perspective because we don’t see what the students see when they’re being onboarded. BUT every time I ask for clarification, Kristina’s responses are thorough, clear, and very helpful. Thank you!”

“I was kept in the loop from the moment I submitted my card request until it was mailed out to me.” [Annabel Andalon]

“Seamless, timely process, thank you [Ashmeen Sharma]!”

“Thank you for your support with this case and communication regarding issues [Jessica Fung].”

“Very on top of my request. Thank you so much [Chelsea Acevedo].”

“Quick response, greatly appreciated.” [Beth Hoffman]

“Shryl [Avril] provided excellent communications to me on how to correctly submit these cases in the future and instructions for reviewing these reports securely and timely.”

“Great help; very quick and simple! [Annabel Andalon]”

“Very easy. Thank you [Annabel Andalon]!”

“Thank you [Leticia Centeno] for the smooth, timeliness process!”

“The process was streamline and efficient, and the instructions in the emails were very clear. Thank you, [Annabel Andalon.]”

“Thank you Vicki [Klein,] for your quick response.”

“Beth [Hoffman] and Ben [Mundy] provide excellent service.”

“You made it so easy to regain access to my building with a new iPhone -- thank you, [Jessica Fung]!”

“Thanking Rosan [Dimaano] for her patience with me!!”

“Person was very helpful, thank you, [Shryl Avril.]”

“Love the same-day completions :-)” [Arraceli Say]

“Thank you, [Vicki Klein]!”

Human Resources